STIB Limited is a fast growing wholly owned Ghanaian insurance broking firm with a prime mandate of providing modern and specialized insurance broking services to individuals and business in all sectors of the Ghanaian economy.
We provide brokerage services and risk management consulting to clients offering various classes of insurance products to protect the properties, assets, employees, liabilities, etc. at competitive rates.
We offer flexible, client-focused insurance products backed by expert advice and dependable service.
The true value of a broker shows when you need to make a claim. Here is how STIB supported our clients when it mattered most.
“STIB did not simply refer us to the insurance company and leave us to handle the process ourselves. They communicated with the insurer on our behalf, followed up on the assessment and kept us informed about the progress of the claim.”
When one of our company vehicles was involved in an accident, we were concerned not only about the damage to the vehicle but also about how long the claims process would take. We contacted STIB immediately, and their team quickly guided us on the steps we needed to take and the documents required to support the claim.
What impressed us was the level of follow-up. STIB did not simply refer us to the insurance company and leave us to handle the process ourselves. They communicated with the insurer on our behalf, followed up on the assessment and kept us informed about the progress of the claim.
The process was handled professionally and efficiently, which allowed us to concentrate on our business while STIB worked on the insurance side of the matter. Their support gave us confidence that our interests were being properly represented.
Our experience demonstrated to us that the true value of an insurance broker becomes evident when you actually need to make a claim. STIB was there when we needed them, and we greatly appreciated their commitment and responsiveness throughout the process.
“Although the incident itself was stressful, having STIB support us through the claims process made a significant difference. Their professionalism, responsiveness and commitment to our interests reinforced our decision to work with them as our insurance broker.”
We experienced an unfortunate incident that resulted in significant damage to some of our property. At a time when we were already dealing with the disruption caused by the incident, the thought of going through a complicated insurance claims process was another major concern.
STIB stepped in and provided the guidance we needed. Their team explained the claims process clearly, advised us on the documentation required and helped us understand what was expected from us. They also liaised with the insurance company and followed up on the progress of the claim.
Throughout the process, we received regular communication from STIB, which gave us reassurance that the matter was receiving the necessary attention. Whenever we had questions or needed clarification, their team was available to provide assistance.
Although the incident itself was stressful, having STIB support us through the claims process made a significant difference. Their professionalism, responsiveness and commitment to our interests reinforced our decision to work with them as our insurance broker.
“We did not have to constantly chase the insurance company ourselves because STIB kept the matter moving and provided us with updates. Their professional and supportive approach made a difficult situation easier to manage.”
When one of our employees was involved in an unfortunate accident, we were concerned about the employee's welfare as well as the insurance procedures that needed to be followed. We contacted STIB for assistance, and their team responded promptly.
They explained the claims process to us in a simple and understandable manner and guided us on the documents and information required. STIB also helped us communicate with the insurer and followed up on the progress of the claim.
At a time when our attention was understandably focused on supporting our employee, having a broker who could take responsibility for navigating the insurance process was extremely valuable. We did not have to constantly chase the insurance company ourselves because STIB kept the matter moving and provided us with updates.
Their professional and supportive approach made a difficult situation easier to manage. We appreciated the fact that STIB treated the matter with the seriousness and urgency it required. Their support strengthened our confidence in having them as our insurance broker.
“What we valued most was that STIB remained engaged throughout the process. They did not simply submit the claim and disappear. Their involvement gave us peace of mind during a challenging period.”
When an unexpected incident disrupted our business operations, our immediate concern was how we would manage the resulting financial impact and get our operations back on track. We knew we had insurance coverage, but we were not entirely sure about the claims process or the information we needed to provide.
STIB provided the support and direction we needed. Their team took the time to explain the relevant aspects of our insurance policy and guided us through the claims requirements. They helped us understand the documentation needed and followed up with the insurer to ensure that the claim continued to move forward.
What we valued most was that STIB remained engaged throughout the process. They did not simply submit the claim and disappear. They continued to communicate with us, provided updates and assisted in addressing issues that arose during the process.
Their involvement gave us peace of mind during a challenging period and allowed us to focus on restoring our business operations. STIB demonstrated that their role extends beyond arranging insurance; they are there to support their clients when they need their insurance protection most.
Businesses and institutions that trust STIB with their insurance.
We offer brokerage and risk managementservices, providing clients with a range of insurance solutions to protect their assets, property, staff, and liabilities at competitive rates.
+233 20 140 5618
g.akuamoah@stibghana.com
Tantra Hill, 3rd Ave, Accra
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